abbm
patreon
Hey Friends! Are you getting notification emails? If not, try these steps:
🕑 Added 2020-02-13 07:54:57 +0000 UTCI've gotten a few emails from Patrons mentioning they aren't seeing updates. That's a huge disappointment to hear, and I'm contacting Patreon about it. However there are a couple things you can do to help ensure you receive emails from Patreon:
- Make sure you have properly selected the email settings you desire in your Settings > Email Settings
- Sometimes email providers flag Patreon.com as spam. Check your spam or junk folder to see if our emails ended up there.
- If you're using gmail, also check your promotions and social tabs for our emails.
- Add Patreon's email addresses to your address book to make sure we never get lost:
- bingo@patreon.com (for post notifications and creator content )
- password@patreon.com (for resetting or confirming your password)
- no-reply@patreon.com (for transaction notices and automated notices)
- message@patreon.com (for message notifications from your creators)
- guidelines@patreon.com (for trust and safety issues)
- Check with your email service provider. Especially if you are using a hosted domain service and are running email through your own domain (rather than a gmail address, etc), your provider may have additional anti-spam tools running that are preventing you from getting messages. If so, ask them to whitelist the above addresses as well.
If you still have trouble receiving e-mails from Patreon, get in touch with Patreon Support by clicking send a note button at the bottom of every page on our FAQ site.
Featuring Devon Battilega and Haydehn!
Comments
Brandon McGill
odd!
Brandon McGill
got your attention! ;p
Nice visual aid. Strangely your emails were slow getting posted when Best's were almost instant for a couple of posts but it seems to be back to normal. I only know this because I get alerts from both email and the Patrion app.
David Nash
All email FAQs should be so beautifully illustrated :)
