abbm
patreon
Patreon : A Fix
🕑 Added 2018-08-02 19:36:44 +0000 UTC Patreon is aware of the high amount of declines. From what I've seen today, it has to do with the moving to a processor in England. They wrote me back with this: hi there, we're noticing an unexpectedly high number of payment declines. We're sorry for the frustration this has caused and we're doing all we can to help creators get paid by working with our payment partners and continuing to retry payments. Some of these issues were caused by external forces, and others by our efforts to create a stable and global platform as we grow and invest in our capabilities. To ensure payment goes through this month, you can let your patrons know they can update their payment method to a new card, PayPal, or call their bank to confirm the charge as non-fraud. We're also emailing them with info about this too.
Comments
Another thing that Pateon did that back fired. I am also now getting a Forging Transaction Fee from my bank.
Brandon McGill
Thank you! I've been working on it all day
Kataklizmic Design
Awesome of you to share this! ~ Katherine
Brandon McGill
<a href="https://www.theverge.com/2018/8/2/17644404/patreon-payment-declined-subscriber-flagged-fraud" rel="nofollow noopener" target="_blank">https://www.theverge.com/2018/8/2/17644404/patreon-payment-declined-subscriber-flagged-fraud</a>
Brandon McGill
Yes! Hopefully we can get this fixed ASAP
Matt Kulisch
Good to know they're doing something about it all.
