fuya
patreon
Several December pledges were declined without good reason
🕑 Added 2016-01-04 11:09:32 +0000 UTC Hello Patrons,It seems like there's something wrong with the Patreon's payment collecting system.
A lot of your pledges that were used to be processed just fine for months have been declined this month, several of them, and I have no clue why.
(To those whose pledges were processed just fine, thank you and congrats!)
I do not think the problem with this belongs to the bank since most of you have not touched the payment setting in the past month. The November's pledge of yours were processed successfully but this time it wasn't. This is just strange.
I just contacted Patreon to see what's the problems and how would they manage this issue. They should reset all the declined payment and recheck the pledges. It just seemed really wrong. My declined patrons are confused and I have no idea what to explain to you.
Will look forward to the answer from the staff. I will update the situation as soon as I hear more from them.
I'm still not done with the reward from December. Will try to finish it within the 7th and send out the packages asap.
Comments
Por
So, the problem might originate from patreon payment collecting system. Not bank. This is getting worse
Fuya
Good for you :) Kasikorn bank sure is a good choice for Patreon, but even with that, some patrons using it still reported as declined. It's really random.
Por
My credit account seem to work fine. PS. Paid by VISA electron "Kasikorn bank"
Fuya
Hello iwaiwa-san, thank you for your support! Your payment is complete, but I still have not finished the December's package. It will be ready in 2-3 days and I will send the reward by patron message.
Fuya
Patreon said there's some bug with their new codebase and they're now fixing it. Let's hope it'd go well.
iwaiwa
こちらに支払い完了のメールは届いていますが、正常に支払われているでしょうか？Mail here to payment completion has arrived, but I would have been paid correctly? （by translate.google）
Fuya
Your payment was successfully processed!
Twifan
According to Patreon, my should have gone through. How odd that some people pledges didn't go through.
Frank Leo
Please check my payment is okay?
Fuya
Your pledge was processed just fine :)
Shanin
Just making sure, was mine okay?
