lilythekitsune
patreon
Declined Patrons (Please Read!)
🕑 Added 2023-08-05 07:18:02 +0000 UTC(Copied from another user!
I'm used to people declining pledges at the start of the month, so this is nothing new. However, people have been being declined en masse, usually out of the USA, so please make sure your bank isn't tagging these for fraud)
Last night, I received an email from Patreon about how some patrons may be experiencing declined payments. Something on the company's end is causing banks to either decline/mark a payment as fraud or cancel the subscription entirely.
Even though I haven't received any messages from you about this yet, the email told me to advise patrons to try the following steps:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History
