The TRY Channel
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Recent "Video Does Not Exist" Error
🕑 Added 2021-09-20 10:24:16 +0000 UTCHi, everyone!
We wanted to make a quick post to try and explain this issue. Some of you seem to be getting a "Video Does Not Exist" error message when trying to view our video posts here, whether it's Bloopers, Extended, or 24 Hours Early.
We apologise for the inconvenience, and we assure you it's annoying us just as much. The links that we include are always working perfectly fine when we schedule the posts, and it seems only some are having issues seeing the video, while others have no problems.
We're going to contact Vimeo and Patreon support to try and get this sorted out, but in the mean time we'll be providing the actual link to watch the video in all posts going forward - all you have to do is click the link in the post, or copy it and paste it into your browser.
It's not ideal, but it's the best we can do for now!
Also, if you're getting the error on the Patreon app, please trying checking the post on a web browser or desktop instead - that has fixed the issue for some people!
Please let us know in the comments if you've seen this error recently, and what platform you were viewing Patreon on - app, browser, or whatever device.
Apologies again, we hope to get this fixed ASAP!
- The TRY Team
Comments
Karen Harris
Just tested phone, same app, same issue.
Karen Harris
I thought it had been fixed but it's back. On an Android tablet using the app.
